By Dan, 0 Comments
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So, let's assume something...

Let's say you are an event organiser looking for a new submission and review system.  You may be in charge of many events a year, the same event each year, or this could be the very first time you have been "volunteered" to run the conference!  Whatever your role, the same rules apply:

  • Your time is precious.
  • The budget is tight (at the very least you need value for money).
  • You have no desire to learn complicated new systems.

With this in mind, how do you choose the right software for your next conference, congress or event?  Here is a simple guide to help you look for the things that really matter:

What do you need?

  • A system that precisely matches your requirements.
  • A reliable system that does exactly what it says it does.
  • Something that is very easy to pick up and use.
  • The right business and technical support when you need it.

If any of this rings true for you then you've come to the right place.  These are exactly the same thoughts we were having when we designed and wrote the system.

What does Firebird give you?

  • State of the art software.
  • Unbeatable pricing options.
  • Flexible options to meet all your requirements.
  • Simple, clean and easy to use software.
  • Industry leading support.

Firebird solves all your problems, saves you huge amounts of time and helps you become an efficient event organiser.  This will free up your time to allow your event to run smoothly and become a huge success.

We give you the tools you need to run the event your way.  That's what's so unique about Firebird - its not just software, its software that makes tasks easier.

No other conference management solution can do what Firebird can do.  Why not take a look at the website and discover why Firebird is the fastest growing event technology of it’s type?

By Paul, 0 Comments
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Your conference has a lot of data in it.

Whether your browsing submissions, reviews, or any other data  the grid tool allows you to quickly find the information you need and then View the item to see the detail.

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But, sometimes, you want to browse your data and take a quick look at several items without losing your place in the grid.

So we’ve introduced the Peek button to enable you to take a quick peek at an item in the grid without losing your place.

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This will make it easier and faster for you to browse through your data to find the item you want or just to carry out spot checks.

By Dan, 0 Comments
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Firebird has had an amazing 2017 and when we think back, we have got an awful lot of people to thank.

At Firebird, we have come to realise it is not just us that makes the company a success, it’s not even just a team effort, it’s everyone!  Anyone that has had a part to play in helping, developing, supporting or merely just talking to us, has helped shape our year and always in a truly unique way.

So we have a lot of people to thank!  At the top of the list, of course, is our customers.  Without the professionalism and insight of the people we work with, we would not be pushing the envelope quite so hard.  Our customers are our greatest assets, our strongest supporters and the most demanding of masters.  This all combines to drive us forward at an incredible pace and produce amazing results.  We are truly blessed to have some incredible customers who give us their time and knowledge so generously.  In return, we hope we provide the software and support to make their life so much easier.

At the risk of transcending into a tearful Oscar speech, we must also thank the Firebird team and extended family.  Everyone of you has played a part in our growing success and you don’t know how much we need you all again to make 2018 even bigger and better.

2018 is going to be amazing.  We already have new features in development and exciting plans underway for the first few months.  The whole year is already filled with new prospects, relationships and business development opportunities. 

2018 couldn’t be any more exciting!

By Dan, 0 Comments
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Last week Firebird visited one of our client’s events at the amazing ACC in Liverpool.

We weren’t exhibiting and we weren’t trying to schmooze the client (too much).

So why were we there? Our client has been trying for many years to engage their suppliers more, and help them understand exactly what they, as the client, need. Unfortunately, previous suppliers have been too short sighted to sieze the opportunity.

The principle is clear; if you understand exactly what your client’s processes are then you should be able to predict their needs perfectly. This should put you in an enviable position of making yourself invaluable to your client, not only securing the contract for the future, but also building trust and allowing your client to turn to you for even more of your services. Without that trust, the relationship will never grow.

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Imagine what Firebird can do for you.

We want to work with you to find the perfect solution for your event. Firebird has developed conference management software that is powerful enough for you to configure any way you want to. For the first time you can ask for software to match.

Want to find out more?  Take a look around the website or perhaps jump to our online demo where you can submit yourself and get an idea of the fresh, new, approach that we take to abstract submission and review.

By Dan, 0 Comments
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Whether you are a PCO working to an incredibly tight budget or a first time volunteer event organiser, everybody has a budget they need to work to.

Deciding how much of that budget to dedicate to conference software is a tricky task.  Here are some things to look for:

  • Value for money.

  • The right features.

  • An easy learning curve.

  • Accessible and knowledgeable support.

Value for money.

This is simple.  You should be paying the least possible for the most available.  Too many companies these days attempt to fix the cost to match your budget.  It's a bit like walking in to a car dealership and being asked "How much can you afford to pay".

Of course, there may be reasons why you may need to pay a little more - perhaps you have a very specific request that no one else can meet.  Those bespoke requirements are usually what make other providers say "No".  Be prepared to pay a little more to get exactly what you want.

The right features.

It has to have everything you need.  At the very least.

The features you need also need to be configurable so that you can "have it your way".  Don't get fooled into the normal trap of fitting into the software's capabilities (or lack of them) - you should be dictating.

An easy learning curve.

Intuitive software makes your job so much easier - that goes without saying.  Its no good using software that saves you time if you then spend that time working out how the software works.

There will be new features, things you have never seen before, and a certain amount of complexity - probably the complexity you need to deliver your event the way you want to.  Some complexity is to be expected otherwise you wouldn't have powerful and flexible software.  Keeping things easy to use is still a your provider’s responsibility and its your responsibility not to settle for anything less.

Accessible and knowledgeable support.

Have you ever contacted support and they didn't know how to help you?  Or the opposite, a clever technician but you can never get hold of them?  You will only know how frustrating this is once it is too late.

Find a product that comes with an easy to get hold of support team, lots of great support measures in place (instant chat, helpdesk, online guides etc.) and make sure you know who to deal with.  For some, nothing resolves an issue like a quick phone call – it can work better than a hundred emails and who's got time for that anyway?

Conclusion.

In the end, this all boils down to saving you time, which saves you money (not to mention effort).  Time is the most important factor here, especially for you event organisers who seem to have less than anyone else.

If this sounds like you, it sounds like you need Firebird.

Intuitive software, easy learning curves, fully featured and flexible software, with the best support around - how can you go wrong?